At Jasmin Create, we aim to deliver your orders promptly and securely. Please review the details of our shipping process below.
Order Processing
Orders are processed within 1 to 2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day. During busy periods, processing times may be longer.
Shipping Methods
We work with trusted courier services to ensure safe delivery of your orders. All orders are shipped via standard delivery unless otherwise specified.
Delivery Timeframes
Delivery usually takes 3 to 7 business days from the date of dispatch, depending on your location. Remote or hard-to-reach areas may require additional delivery time. Jasmin Create is not responsible for delays caused by courier companies or external factors such as weather or strikes.
Shipping Charges
Any applicable shipping charges will be shown at checkout before you complete your purchase. There are no hidden charges after checkout.
Cash on Delivery (COD)
All orders are shipped with Cash on Delivery (COD). Full payment in cash is required at the time of delivery.
Order Tracking
Where available, tracking information will be shared once your order is dispatched so you can monitor its progress.
Address Accuracy
Please ensure that your shipping address is accurate and complete. Delays or failed deliveries caused by incorrect address information are not the responsibility of Jasmin Create. Additional charges may apply for reshipping.
Missed Deliveries
If a delivery attempt fails due to absence or incorrect address, the courier may attempt redelivery or return the order to us. Additional charges may apply for redelivery.
Lost or Damaged Shipments
If your order is lost in transit or arrives damaged, contact [email protected] immediately with your order details. We will assist in resolving the issue.
Contact
For any shipping inquiries, please contact [email protected].